Online Trainings

In order to provide you with a broader selection of online training topics, we have created a new online training catalog. Content will include our own trauma workshops, as well as courses available through collaboration with online continuing education providers such as CMI Premier Education Solutions and NASW. Our goal is to provide more options to support you in lifelong professional development. Many of the video and audio courses we have chosen to offer initially are called "on-demand" courses. They were previously filmed, so they are available to you at any time.

Online Course Benefits:

• Convenience: While online courses do not replace the personal interaction people experience in face-to-face workshops, this format can effectively deliver content in a convenient manner for your schedule. Courses are audio or video and all include handouts.
• Time to Complete Courses: Unless otherwise specified in the course descriptions, you have 90 days from purchase of the course to complete it.
• Access to Top Experts: Courses are presented by a wide selection of state, national, and international experts. On-demand courses do not include contact with the instructor, because they were filmed at a previous time. In instances where we set up special arrangements for you to interact with the trainer, that process will be specified with the course registration information.

Online Course Procedures and Information:

• Computer and Internet Browser Requirements: You will view our video and audio online courses directly through your computer. Minimum computer requirements include:
• Windows: X86 or x64 (Browsers must be in 32-bit mode) 1.6-gigahertz (GHz) or higher processor with 512-MB of RAM, sound card and speakers. Courses work with Internet Explorer 7+, Google Chrome, Firefox, and Safari.
• Mac: A Mac running Mac OS 10.4.11+ (Browsers must be in 32-bit mode), an Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 512-MB of RAM, sound capabilities, and Safari 5.1+, Google Chrome 16.0+.
• Internet Connection: A Cable or DSL internet connection (200 kbps+) is highly recommended for the best experience. A low speed modem connection (56k) can be used, but is not recommended and buffering is to be expected.
• IMPORTANT: If you are planning to view any online course from a place of work, it is HIGHLY recommended that you first check with your IT department and/or Network Administrator to make sure that - #1. You are allowed access to install programs on your computer and #2. You are allowed access to view online streaming media.
• Registration and Payment: This process is separate from our regular course registration and payment system. Go to the Online Catalog, set up your own online account, and select and pay for courses. You may pay with a personal or agency credit card. There will also be an option to pay by mail with a check or money order. Keep your login and password for the online catalog so that you can return to the site to launch your courses.
• How to Access Your Online Courses: When you purchase your course at https://suny.inreachce.com, courses will automatically be placed into your account at this site. You return to this site, log-in with the log-in name and password that you used to create your account. You will see your course listed in your account with several tabs. Use the LAUNCH tab to start your course. The MATERIALS tab allows you to print or save your handouts. The EVALUATION tab allows you to complete the course evaluation. The CERTIFICATE OF COMPLETION tab allows you to take the quiz to verify acquisition of knowledge and then you can print your Certificate of Completion right from this site.
• Online Video Workshops: Watch and listen to the training video. Handouts can be printed or saved to your computer from the course site.
• Audio Workshops: Listen to an audio of the training (no video). Handouts can be printed or saved to your computer from the course site.
• Trauma Counseling Certificate Program Courses: The courses in this online catalog folder will include a selection of courses we have chosen from other providers which fulfill Required or Elective Hours in the certificate program. It will also include our own trauma Required courses as we move them from our current online format to the new format in this catalog. Learn more about our Trauma Counseling Certificate Program.
• CEUs/Certificates of Completion: Successful completion of course includes watching all videos (or listening if an audio course), reading handout materials, and completing a quiz at the end to verify acquisition of knowledge. Certificates of completion may be printed from the course site when you are finished. CEUs will be available for most courses from NASW NYS and NYS OASAS and included as part of your course fee. For many courses, CEUs for other professions may be available for a small fee as noted in the course information.
• Technical Support: Please try the HELP tab on your course to find answers to your questions. If you need additional assistance, this online format offers improved technical support. Technical support by phone, email, or chat is open from 8:00 am to 8:00 pm EST/7:00 am to 7:00 pm CST, Monday through Friday, excluding holidays. On Saturday, only telephone support is available - leave a message and you will be receive a call back within 4 hours. Support is closed on Sunday. The telephone number, email and link for Live Chat with a support representative are provided on bottom of the course catalog pages. If you have any difficulty resolving Technical Support issues, please contact us at sw-ce@buffalo.edu so that we can assist you.

Browse the online course catalog