Announcement Details

Students Molly Wolf & Whitney Mendel, Associate Professor Sue Green and Tom Nochajski publish paper "‘We’re Civil Servants’: The Status of Trauma-Informed"

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Congratulations to PhD candidates Molly R. Wolf and Whitney E. Mendel, Associate Professor Sue Green, Research Professor Tom Nochajski and alumni Dr. Nancy S. Kusmaul, on the publication of their paper "‘We’re Civil Servants’: The Status of Trauma-Informed
Care in the Community," in the Journal of Social Service Research.

Trauma-informed care (TIC) in social service organizations means that the organizations operate with the understanding that everyone involved has possibly experienced trauma in their lifetime. This qualitative study examined local service organizations’ usage of the 5 main principles of TIC: safety, trustworthiness, collaboration, empowerment, and choice (as developed by Fallot & Harris, 2006). Ten focus groups (n = 69) and 6 individual interviews (n = 6) with employees from administration through management were interviewed such that almost all facets of each agency were represented. The participants were asked about their agencies’ policies and practices for utilizing the 5 principles of TIC. The results suggest that the vast majority of organizations in this study implemented many of the principles of TIC with clients, though they had not labeled their practices as “trauma-informed.” However, although clients were receiving TIC, some of the principles were neglected as they pertain to staff, such as choice and empowerment. The findings of this study suggest that agencies are unaware of the relevance of TIC as it relates to staff. It is recommended that future research examine whether the use of TIC in agencies prevents “burnout,” high turnover rates, and vicarious traumatization of staff.

Wolf, M.R., Green, S.A., Nochajski, T.H., Mendel, W., & Kusmaul, N. (2013). "We're Civil Servants": The Status of Trauma Informed Care in Our Community. Journal of Social Service Research.


Contact Person: Sarah Watson
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Brochure: Wolf et al 2013 TIC in the Community.pdf