What is Social Work?

Choosing a career in social work means committing to demanding yet extremely rewarding work that centers on service, advocacy, social justice and human dignity. Social workers touch lives in every aspect of society, from mental and physical health and well-being to education, the environment and the criminal legal system.

If you’re exploring whether the social work profession aligns with your interests, strengths and values, this page will help you understand the profession at a high level—and guide you to resources that support your next step.

A group of social work students holding signs that display messages like "I will make a difference" and "I am a change agent".

Is social work a good career for you?

The social work profession is dedicated to improving human well-being and addressing social inequities. Social workers collaborate with individuals and communities to promote mental health, strengthen families, improve access to resources and advocate for systemic change.

The profession is broad by design, allowing professionals to work across healthcare, education, nonprofits, government and community organizations.

What social work career paths exist?

One of the defining strengths of the social work profession is its versatility. Social workers practice in a wide range of settings, serving diverse populations at various stages of life.

When pursuing career opportunities in social work, you might work in clinical settings, schools, hospitals, community agencies or advocacy organizations. Many professionals tailor their careers to specific populations or issues they’re most passionate about.

Skills and traits needed for a career in social work

Successful social workers combine interpersonal skills, emotional resilience and ethical commitment. The work often requires strong communication, empathy, critical thinking and the ability to navigate complex systems with professionalism and care.

Equally important is a willingness to engage in lifelong learning and self-reflection—essential qualities in a field that responds to evolving social needs.

Social work values and professional ethics

At the heart of social work is a clearly defined set of values that guide professional behavior and decision-making. Social workers are held to a strong ethical framework that emphasizes service, social justice, dignity and integrity.

These values shape not only how social workers engage with clients, but also how they advocate for change within institutions and communities.

Education and admissions pathways

If the social work profession aligns with your goals, the next step is understanding the educational pathways that prepare students for professional practice. UB’s MSW program tracks provide foundational knowledge, hands-on experience and ethical training necessary for careers in the field.

Exploring admissions requirements and program options can help you determine the best path forward based on your background and career aspirations.